Email Notifications

PortalPress sends transactional emails for key events. All emails are sent via wp_mail() and can be customized from Settings > Emails.

Global Settings

Setting	Description
From Name	Sender name on all PortalPress emails. Defaults to your site name.
From Email	Sender email address. Defaults to your admin email.
Admin Email Recipients	Comma-separated list of addresses that receive admin notifications.

Email Triggers

Each trigger can be individually enabled/disabled and has a customizable subject line and body.

Admin Notifications

Trigger	When It Fires
New Client Registered	A client registers or is created by an admin
File Uploaded	A client uploads a file from the portal
Client Profile Updated	A client updates their profile information
Client Note Received	A client sends a note from the portal

Client Notifications

Trigger	When It Fires
Welcome	Client account is created (registration or admin-created)
Password Reset	Client requests a password reset
Admin Added File	Admin uploads a file to the client’s portal
Admin Shared Note Received	Admin shares a note with the client

Merge Tags

Use {{tag_name}} placeholders in subject lines and email bodies. Tags are replaced with actual values when the email is sent.

Available in all emails:

• {{site_name}} — your site name
• {{login_url}} — link to the login page
• {{portal_url}} — link to the portal page

Available in all client/admin emails:

• {{first_name}}, {{last_name}}, {{email}}

Trigger-specific tags:

• {{file_name}} — file upload emails (admin and client)
• {{file_count}} — admin-added-file email only
• {{reset_url}} — password reset email